Valencia’s business sector stands out for advancing digitalization, edging above the Spanish average in key indicators. The path toward more connectivity, increased online presence, modernized equipment, the adoption of new management and production technologies, and a rise in remote work collectively define the region’s digital profile. This is reflected in the Digital Society in Spain 2022 report compiled by Fundación Telefónica, which gathers the most important social indicators from 2021 to measure progress in digital development. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
Connectivity, a foundational pillar of digitalization, shows notable gains in the Valencian Community. The report indicates that 87% of micro-enterprises enjoy internet access, marking a substantial year-over-year rise of 7.2 points and placing the region four points above the national average. Among these micro-firms, 82.1% rely on a fixed broadband connection. Equally important is ensuring the right equipment for optimal use of connectivity. In Valencia, 90.1% of micro-enterprises have computers, reflecting a 7.7% increase and again landing 4.7 points above Spain’s average. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
Beyond connectivity, having an online presence for promotional purposes is a critical component of digital transformation. In Valencia, 30.3% of micro-enterprises with internet access maintain a website, while 37.4% actively use social media. These percentages exceed the national averages, highlighting a stronger digital outreach. Additionally, cloud computing adoption rose slightly in 2021, with 8.2% of micro-enterprises reporting cloud services purchases, up by 0.7 percentage points. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
When looking at larger organizations, those with ten or more employees also made progress in 2021. Connectivity among these firms remains high, with 99.4% having internet access, a small increase from 2020 but still above the national rate of 99%. The share with fixed connections stands at 99.1%. Among wired connections, the use of cable and fiber networks grew by 1.6 points to 67.4%, indicating a continued shift toward high-speed networks. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
For online presence among the largest Valencian companies, 77.5% of those with internet access operate a website. Meanwhile, 67.5% engage with social media, a rise of 2.3 percentage points from the previous year and slightly above the national average by 0.9 points. Social networks emerge as the dominant category, used by 89.7% of these firms, underscoring the central role of social channels in corporate communication. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
Adoption of the latest technologies marks another area of progress. The region recorded notable growth in the use of Internet of Things devices. Following a jump of 11.6 points, 28.9% of Valencian companies report deploying IoT technology, a rate 1.2 points above the national average of 27.7%. IoT devices are also commonly used to secure facilities, with 80.3% of IoT-enabled firms leveraging these tools for security. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
Cloud computing penetration also rose, with 30.6% of Valencian companies with internet access purchasing cloud services, an increase of 2.6 percentage points. Among those using cloud, 80.2% procured email services, while the adoption of finance or accounting software applications grew the most, advancing 14.8 percentage points to reach 41.8%. These shifts indicate a broadening of cloud-based solutions across the business landscape in the community. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]
Remote work has become a focal point as its relevance increased in response to public health considerations. In Valencia, 50.4% of companies reported allowing remote work, signaling a meaningful embrace of flexible working arrangements among Valencian firms and aligning with national trends toward resilient work models. [Fuente: Fundación Telefónica, Digital Society in Spain 2022]