digitization
The hospitality sector is undergoing rapid digital change. Accelerated by staffing shortages and recruiting challenges, the industry is embracing integrated systems that streamline operations and elevate the guest experience. This shift also intersects with evolving tax rules slated for 2024, including new measures such as the Verifactu framework. The goal is clear: implement technologies that simplify business processes while ensuring compliance and a smoother customer journey, from online reservations to on-table payments.
Glop has spent more than 25 years developing POS software that modernizes the front and back of house for hospitality venues in Castalla, Alicante. The company focuses on bringing technology to the dining table by combining modules for order management, purchasing, and accounting. The result is a cohesive platform that helps staff review menus, customers pay by mobile, place orders, and submit feedback with ease.
Data from the company shows that guests paying their checks via mobile QR codes can lift table turnover by about 18% and push the average ticket value up by roughly 21%. These improvements reflect a broader trend toward frictionless, contactless interactions that save time and drive revenue.
digitization
Other critical challenges facing the sector include the digitization of reservations and the management of online orders, where avoiding excessive platform commissions becomes essential for competitiveness. As restaurants and hotels update their POS ecosystems to generate compliant tickets and invoices under the new tax standard, Glop continues to help clients leverage subsidies like the Digital Kit to support the transition. This ongoing support is designed to reduce administrative friction and accelerate adoption of modern payment and ordering methods.
Industry observers note that the move toward integrated digital solutions is not just about technology. It’s about reshaping workflows, empowering staff with real-time data, and delivering a seamless experience that starts the moment a guest searches for a table and ends with a memorable, efficient checkout. The combination of robust software and practical subsidies creates a practical pathway for venues to modernize without disrupting daily operations, while remaining compliant with evolving regulatory requirements.
In today’s market, operators who embrace these tools can anticipate improved efficiency, higher guest satisfaction, and better financial performance. The path forward blends digital platforms with human-centered service, ensuring hospitality businesses stay competitive in both the Canadian and American landscapes.