digitization
The hospitality sector is undergoing a strong wave of digital change. This shift has been accelerated by worker shortages and the ongoing challenge of finding skilled staff. As customer profiles shift toward highly connected experiences, new tax regulations planned for 2024, including the Verifactu framework, make digital transformation not optional but essential. Businesses are adopting systems that streamline operations and enhance guest experiences while ensuring compliance with evolving tax requirements. The goal is to run smoother daily processes, improve accuracy in billing, and deliver a more seamless service to diners who expect speed, convenience, and clarity in every interaction.
Glop has spent more than 25 years building POS software that replaces traditional cash registers for the hospitality sector in Castalla, Alicante. The focus is to bring technology directly to the restaurant floor, covering order management, purchasing, accounting, and more. By placing key capabilities at table level, Glop helps teams review menus, accept mobile payments, place orders, and capture guest feedback in real time. This approach reduces friction, accelerates service, and empowers staff to respond quickly to guest needs. The system is designed to integrate with existing workflows, offering a practical bridge between frontline operations and back-office administration.
Available supports such as the Digital Kit program assist customers with the procedures involved. These supports help hospitality operators understand how to access subsidies and navigate the changes required by new regulations, ensuring a smoother transition to compliant, modern software. This program is part of a broader effort to help businesses adapt without compromising service quality or cash flow. The focus is on practical guidance, step-by-step assistance, and timely updates as regulations evolve. In this way, operators can maintain continuity while upgrading their technology stack and payroll processes.
According to company data, enabling customers to pay their bills from their mobile phones via QR codes increases table turnover and improves guest satisfaction. When guests can settle the bill quickly and securely, tables turn more rapidly and the dining experience remains smooth. The reported effects include faster payment cycles and a higher average spend per guest, reflecting greater efficiency and perceived value in one seamless moment. These outcomes underscore how modern payment methods can influence dining operations without compromising security or the guest experience.
digitalization
Other major challenges for the sector include the digitization of reservations and the management of online orders. In a market where competition remains high, operators seek to reduce or avoid platform commissions while expanding direct channels to guests. A direct channel strategy gives venues more control over pricing, guest data, and loyalty programs, enabling personalized service and stronger brand consistency without relying on third-party platforms. By investing in robust reservation systems and streamlined order management, restaurants can optimize capacity, minimize no-show rates, and deliver a more reliable guest journey from discovery to payment.
Faced with the imminent need to update all POS software to issue tickets and invoices in line with the new tax standard, Glop is actively assisting customers by leveraging available subsidies such as the Digital Kit program. This approach helps operators defray part of the upgrade cost, accelerate implementation, and maintain compliance. The emphasis remains on practical, value-driven changes rather than theoretical upgrades, ensuring restaurants retain financial resilience while modernizing technology for better control and reporting.
For more details, readers can visit Glop’s website to learn about specific solutions, subsidies, and implementation timelines. The information provided reflects ongoing industry developments and concrete examples of how digital tools are reshaping hospitality operations in coastal and inland markets alike.