The Popularity of Digital Payments
In Spain, the leading local payment method surpassed 20% market share for the first time in the third quarter of 2022, according to company data that tracks more than 23 million users. Following credit cards, this method has become the second most used option nationwide.
The Rise of Digital Payments
A recent study on Mobile and Smart Connectivity indicates that 82.2% of accommodation customers surveyed by IAB Spain reported using QR codes in restaurants. Many also rely on bank cards integrated into their mobile devices. This combination makes QR payments faster and more convenient than expected.
Hospitality Solutions
HE POS software for the hospitality sector serves more than 16,000 clients and gains over 2,500 new customers each year. It stands out as a best seller in Spain, helping restaurants, bars, and nightclubs manage operations efficiently. Key tasks covered include sales, orders, delivery, inventory, reservations, and purchasing. These tools streamline daily workflows and improve service quality.
With this solution, Glop POS enables staff to take payments from customers using Bizum, credit cards, Apple Pay, Google Pay, and other methods. A printed QR code on the customer’s ticket, on the waiter’s device, on the digital menu, or at an order kiosk facilitates quick payment. Trials across varied organizations suggest checkout time reductions of more than ten minutes when the venue is busy.
With this system, Glop was able to empower the entire team to handle payments efficiently.
What Glop achieved with this capability includes:
- Faster collections through Bizum and streamlined new digital payments for restaurants, bars, and hotels.
- A smoother checkout experience that reduces customer wait times and speeds up payments.
- Lower employee workload by simplifying operations and cutting unnecessary trips for staff.
- Higher table turnover, leading to increased overall checks.
- Avoiding the need to handle physical banking data on phones by giving each waiter a tactile controller.
Digital Hospitality
Guests have grown accustomed to using QR codes to access menus and information. This digitization has become a hallmark of Glop’s lineup, expanding its reach across the hospitality sector. The digital approach reduces the need for physical menus and lets customers view menus, photos, recommendations, and even place orders from their mobile devices. Payments can also be completed through this same channel, creating a seamless experience.
The digitization of the menu brings benefits to both restaurants and customers through faster service and richer information.
Digitization supports faster service and greater order accuracy. It helps staff learn more about customers and encourages larger orders by making the process quicker and more convenient. It also makes kitchen operations easier to manage and enables competitive differentiation through innovation.
On the customer side, the digital approach reduces waiting times and offers an interactive menu with nutritional details, allergen information, photos, and personalized ordering options. The system also integrates digital payments into the business accounting workflow, saving time and reducing error risk.
Interested readers can request a free demonstration via the provided link.