Glop’s POS Transformation: Digitizing Hospitality for Efficiency and Compliance

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The hospitality industry is deeply connected, and digital change is accelerating across the board. Staffing shortages and recruiting challenges are pushing operators to adopt smarter systems. Customers now expect seamless, online experiences, and new tax regulations planned for 2024, including the Verifactu framework, make digitization non optional. Businesses need solutions that streamline operations while enhancing guest experiences and staying compliant with tax changes.

Glop has spent more than two decades building POS software that modernizes the hospitality footprint in Castalla (Alicante). The goal has always been simple: bring technology to the table. The system covers order management, purchasing, accounting, and more, with the customer benefits clear — menus reviewed digitally, payments made by mobile, orders placed with a tap, and feedback provided instantly. In practice, this means faster service, better accuracy, and a more engaging guest journey from gate to plate.

Available supports such as the Digital Kit program help guests navigate procedures with ease, easing the transition for businesses as they digitize. The practical impact is measurable: customers can settle bills via mobile QR codes, a change that has been shown to improve table turnover and ticket sizes, contributing to stronger revenue per shift. Operators in North America can expect similar gains when adopting compatible, locale-aware solutions that respect regional regulations and payment habits.

digitization

Other major sector challenges revolve around the management of reservations and online orders. Reducing reliance on third-party platforms can cut fees and improve profitability, making it essential to implement integrated systems that coordinate seating, inventory, and delivery or pickup options in real time. It’s not enough to simply accept online orders; hospitality leaders must ensure these orders feed directly into kitchen workflows and financial records for accuracy and speed.

With the urgent need to update ticketing and invoicing capabilities to meet the new tax standard, Glop is actively guiding customers through available subsidies such as the Digital Kit program. This support accelerates the transition to compliant, modern software while preserving cash flow and operational continuity. By combining robust point-of-sale features with streamlined tax reporting, venues can maintain competitiveness in a crowded market and deliver consistently excellent service.

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