The hospitality industry is intertwined. unprecedented digital transformation This situation is further accelerated by the lack of employees and difficulty in recruiting. The change in the customer profile becoming increasingly connected and the tax changes to be approved for 2024, such as the Verifactu law, make this indispensable. Implementing systems that improve business processes and customer experienceIn addition to complying with new tax regulations.
Glop has been developing POS software that replaces the old cash register for hospitality in Castalla (Alicante) for more than 25 years and Bringing technology closer to the restaurant (order management, purchasing, accounting, etc.) and the customer brings the systems to the table to review the menu, pay by mobile phone, place an order or request a comment.
According to company data, the ability of customers to pay their bills from their mobile phones via QR code increases table turnover by 18% and the average ticket price by 21%.
digitization
Other major challenges of the sector are Digitization of reservations and management of online ordersWhere it is necessary to avoid platform commissions in order to be more competitive.
Faced with the imminent task of updating all POS software that issues tickets and invoices to comply with the new tax standard, Glop is managing existing subsidies such as the Digital Kit program to assist its customers with the procedures.