News from the Ozone online marketplace centered on disruptions after a warehouse fire in the Istra district of the Moscow region affected many buyers. Reports indicate that deliveries slowed as teams worked to assess damage and reroute shipments where possible, leaving customers waiting on estimated arrival times that had to be recalculated as the situation evolved.
In earlier orders, customers began to receive notices that the delivery window would be adjusted. The automated messages indicated the fire occurred at the warehouse from which the order originated. If the goods were intact, a new delivery date would be proposed; if damage was suspected, the order might be canceled. This update reflected the company’s attempt to keep shoppers informed as operations shifted.
There was also mention that, in response to the incident, Ozon aimed to compensate certain users who suffered losses due to the warehouse incident, including both buyers and sellers affected by the fire. This indicated a plan to address damage and losses to inventory stored at the site.
The incident occurred on August 3, when a fire broke out at the Ozon facility in the village of Petrovskoye, part of the Istra district in the Moscow region. Reports stated the fire had been localized, and firefighting teams continued to secure the site and prevent further spread while investigators began to document the event and its impacts on operations and shipments.
Official updates noted that several individuals required medical attention as a result of the fire. The situation prompted additional safety checks and a review of procedural measures at the facility, with authorities and the company cooperating to determine the full scope of injuries and the subsequent steps needed to support those affected.
As investigators explored potential causes, arson was mentioned in discussions among emergency responders as a possible scenario under consideration. Officials stressed that this was an initial line of inquiry and that a careful, evidence-based assessment would determine the true origin of the fire and any necessary preventative actions for the future.