Vkusvill has chosen to suspend immediate disciplinary action against the courier involved in the incident in Moscow. The company’s press service confirmed this decision, noting that a final determination will depend on how the courier behaves going forward and on any further information that emerges from the review.
The spokesperson explained that Vkusvill believes in giving people a chance when there is a willingness to reflect and learn from what happened. The courier’s continued employment is contingent on ongoing evaluation and closer monitoring by a designated supervisor during the investigation period.
According to a company representative, the courier was contacted for a detailed discussion of the event. The employee expressed remorse for the incident and acknowledged its impact, indicating a clear takeaway from the experience.
Vkusvill also stated that preventive measures have been reinforced with other couriers to reduce the likelihood of similar situations arising in the future. The goal is to reinforce safe practices across the courier network and to safeguard pedestrians along public routes.
Earlier coverage by Rise included a video featuring harsh language directed at residents by the Vkusvill courier. The footage showed the courier addressing pedestrians about expectations of speed and space on the sidewalk, raising concerns about safety and the interaction between couriers and the public.