Apple stopped providing assistance to people on social networks 10/02/2023, 21:30

Starting October 1, 2023, Apple will no longer provide technical support for social network X (Twitter). In this respect reports MacRumor’s publication.

Since 2016, Now the account gives the same kind of answers to everyone’s questions about malfunctions, with links to the web version of Apple’s technical support service and the corresponding application for iPhone and iPad.

Also, in the description of the Apple Support account on X, the information that the profile was created to provide round-the-clock assistance to users of Apple equipment is lost. At the same time, life-saving information and useful information for users continues to appear on the account page.

MacRumors writes that Apple has also stopped providing help in the comments on the company’s official YouTube channel.

According to journalists, this was because Apple decided to refuse the services of technical support specialists on social networks. Apple employees working in this niche offered to switch to user consultation by phone.

Previously Apple I was interested “Formula 1”.



Source: Gazeta

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