On Monday, users around the world faced a disruption that prevented them from using Twitter on its web version, with the outage rippling to related tools such as TweetDeck. Thousands of people reported issues, and the social network eventually acknowledged the problem. A representative IT account for Twitter explained that the company was looking into the issue to restore normal access so users could see their tweets again. While the web experience falters, the mobile app continued functioning for many users, illustrating a split between platforms during the incident.
The disruption appeared to begin around 11 p.m. local time on Monday, according to widespread user reports collected by media outlets. The exact scale of the impact remained unclear in the hours that followed, and there was uncertainty about how evenly the outage affected different regions. Observers noted that the interruption did not seem to prevent users from posting entirely on the app, yet the web interface struggled to load the homepage or perform searches. A repeated system message stated that something went wrong and suggested reinstalling, a prompt that underscored the technical difficulty facing the web service at the time.
From the perspective of the platform, the incident highlighted the friction between a feature-rich web experience and the more resilient mobile experience. Users in Canada and the United States who rely on the web to access timelines, search features, and tweet management found themselves temporarily locked out or slowed by the outage. The situation prompted discussions about the reliability of cloud-based services and the importance of robust failover strategies that can preserve access across devices. In the hours after the first reports, Twitter’s technical team engaged with the community, sharing progress updates and signaling an ongoing investigation. The outage served as a reminder that even highly popular social networks can experience synchronized issues that affect core functions, regardless of how widely the platform is used on different client applications.