Russian Consulate General Provides Aid to Superjet Passengers in Turkey

The Russian Consulate General in Turkey confirmed that its staff provided timely and practical assistance to passengers aboard the Superjet aircraft involved in a hard landing that led to a fire. In close coordination with Turkish aviation authorities, local emergency responders, and airport officials, consular teams assessed each passenger’s needs, arranged medical checks where necessary, and offered support with communications, travel arrangements, and temporary lodging if required. Officials stressed that the aim was to safeguard the welfare and safety of Russian travelers who suddenly found themselves abroad facing disruption, anxiety, and the practical challenges that accompany an emergency. The actions taken included verifying identities, helping to contact family members, guiding travelers through the process of obtaining or replacing travel documents, and ensuring access to translation services and essential supplies as the situation evolved. The press release detailing these measures was published through the Telegram channel of diplomatic missions, a channel used by official missions to relay verified information directly to citizens and their families. News about the incident continues to develop as more details become available and authorities share new findings. The message underlines the importance of rapid, coordinated support by government representatives when citizens are abroad and face unexpected crises. The Telegram channel remains a primary source for official statements, helping to keep travelers informed while minimizing confusion during evolving events.