This public company oversees the management of ITV stations. Since the Valencia Community’s move back to public control, Sitval has opened two emergency staffing initiatives aimed at covering holidays and minimizing delays for those who rely on these services, with the goal of keeping operations flowing smoothly as public support is strengthened.
As reported, the Generalitat’s decision to reclaim the ITV service after more than two decades of privatization led to a noticeable rise in appointment wait times and transit checks. For instance, this Tuesday the Alicante station’s website showed no available slots for the current month, and August slots in Elche were scarce, with some locations like Benidorm showing openings only after mid-August. These gaps have drawn complaints from users.
Initially, Sitval faced resistance from the previous concessionaires, who were reluctant to hand over mobile facilities in Calp, El Campello, and Santa Pola, increasing the workload at nearby fixed stations.
With the reintroduction of mobile stations at the end of May, the situation eased somewhat, but delays persisted in many areas due to rising demand, which typically spikes in the summer season.
Contributing factors include holidays and temporary staff absences. While there was a plan to expand the workforce, Sitval launched two emergency job boards, under the leadership of a public corp overseen by the new Consell, to help with substitutions and keep service levels stable.
The call for applications was published in DOGV on Tuesday, and those interested had five days to apply in line with guidelines set by the workers’ legal representation and approved by the Generalitat’s Instrumental Public Sector Social Dialogue Commission.
Calp and El Campello’s ITV services are back, and Santa Pola is set to reopen next week.
Sitval reports that staff rotations during peak holiday periods cause temporary mismatches between regular staffing and the surge in demand after the recent transition. The aim is to enable temporary replacements when needed while maintaining worker protections and ensuring continuity of inspections.
The Valencia Community’s vehicle inspection service shifted into Sitval’s hands at the end of February, nearly 25 years after privatization under a previous government lineup. The move echoes a broader public-service realignment seen in several sectors, seeking to restore reliability to essential services that had been weakened by privatization cycles.
People are also noting longer waits in cities like Alicante and Elche, while other towns such as Villena, Alcoy, Torrevieja, and Redován report shorter queues as Sitval works to balance demand with staffing capacity.
More than a month to schedule ITV appointments in Alicante, Elche, and Benidorm
Sitval’s current manager emphasizes ongoing efforts to shorten wait times and improve access for residents across the region, not just in the larger hubs. The focus remains on reducing congestion and delivering timely testing across the network, especially in the summer peak period.