“Human Experience” conference has become a long-awaited gathering in the state For management roles in People, Talent and CultureIt had everything from professional discussions, reflections and success stories to more relaxed moments.
Participants discussed the issue throughout the day. New trends in the field of HRLed by Juan Carlos Requena (Aquora), there is an emphasis on leadership style, culture changes and continuous learning as a lever for the transformation of companies.
“This is what we discovered by the numbers: Human Resources department can improve the income statement in a concrete and justified wayhand in hand Jesus Hernandez (Vithas Alicante). We learned what his experience was like working for Alain Afflelou, including his successful Plan Protection initiative. Ana Gomez“explain the organizers. The meeting ended with a high-level roundtable discussion where the most burning challenges and issues in the Public sphere were discussed. Soledad Berbegal (Actiu), Fernando Coloma (Cashier) and Gumer Perez (Pikolinos).
The day led David Rueda (Managing Partner of Expeinnova) and moderated the final discussion table. Juan Carlos Requena (Co-Founder of Aquora).
Rueda fully justified the name of the day by saying that “if both customers and employees are people, those who do not understand people will not understand business.” Underlining that there is a historic opportunity for the Human Department, he said, “More relevant than ever within the organization”.
Aquora CEO Juan Carlos Requena began the shortlist of presentations. He started by talking about a changing world elasticity will be a different value in companies. The keys to this resilience will be found in continuous foresight, strategic adaptation, continuous learning and preventive vulnerability. He also warned that there was a lack of excellence in leadership, according to employee surveys. And he always preferred the mindset of learning (learnability); but it focused not on knowing (knowledge), but on what to do with what you know.
Ana Gómez, manager of Afflelou Empresas, recalled: Managers of the region no longer manage human resources, but people, It reports that companies that invest in employee experience are four times more profitable than those that do not, in addition to having a better employer image. Of course, he emphasized that the employee experience must meet several requirements: innovative, differentiating, human (based on health and well-being) and continuity. As a testimonial, he told us about the success of the Conservation Plan at a company in A Coruña; Here, the company inspects and pays for its employees’ glasses, turning this into a lever for engagement.
Jesús Hernanz, Head of People and Organization of Vithas Hospitals in Alicante, managed to convey how it happened in a very didactic way. Employee health affects results, I reduce it to numbers. Contributed to significant savings in cases, thanks to the reduction in absenteeism and waiting lists. “This type of forum is a fun and enjoyable meeting point that will benefit all professionals of the organization, enabling mutual learning between colleagues in the People and Talent field,” said Hernanz.
The day closed with an enriching round table led by Juan Carlos Requena (Aquora) and consisting of prestigious leaders such as Soledad Berbegal (Actiu Reputation and Brand Director), Gumer Pérez Machado (Pikolinos Talent and People Director). and Fernando Coloma (Zahonero’s Corporate Director of HR). The table attracted attention with the generosity of participants’ responses, suggestions and explanations. The discussion started by talking about: challenges for next year 2024 and gradually started talking about other issues, such as the difficulty of filling operator positions for the director of Pikolinos or, in the case of Berbegal, digital profiles. Berbegal said: Having screens is not the same as knowing how to use them. The conversation also turned to COVID as a sign of the weakness of long supply chains or the presence or absence of offices, which ultimately led to an intense debate centering on work culture and the degree of its impact on remote working.
This is how the participants talked about this day Think tank for management roles in the People’s region of the province of AlicanteIt exceeded expectations as it served as a space for inspiration, self-diagnosis, identifying opportunities, and undoubtedly sharing concerns.
Expeinnova and AquoraChange Makers plan to repeat this human resources think tank event in 2024, with the common goal of increasing knowledge transfer and competitiveness of companies in the Alicante province.
About Aquara
Aquora Change Makers is one of the leading consultancies with experience in cultural transformation and human development in organizations at national and international levels. He has extensive experience with clients from different industries, both small and medium-sized companies and multinationals. Aquora is part of the Ifedes Group, an organization with over 25 years of experience working with companies to help them innovate their business models.
About Expeinnova
Expeinnova is a consulting firm specializing in customer experience and employee experience design. They accompany companies with user-focused innovation tools through design thinking. Its main mission is for an organization’s collaborators or teams to align themselves around one goal: to delight the customer.