new changes that will affect attention debate in bank branches. In this case, it was CaixaBank who already informed its customers. changes in your terms accounts banking. The notice of this bank includes changes in the commission for the provision of cashier service.. CaixaBank customers, pay commission for teller servicealready charged for years, but with some exceptions included.
The bank needs to increase its revenues and reduce its costs. And they’ve focused their strategy on something their customers won’t like at all: increase and expand commissions. A clear example of this is CaixaBank, which already charges its customers for box office service on transactions such as withdrawals or money order, now includes some free operations for people over the age of 65.
CaixaBank sent an email to its customers. alert of changes in the terms of your contract. Some changes that will come into effect immediately “as there is an objective improvement in the conditions for delivering the service,” as explained in the statement from the entity itself. It is also estimated that 75% of window operations are exempt from this commission payment.
The change announced by the bank, Includes cashier service commission and changes in CaixaBank window hours. We tell you about CaixaBank commission, what are the exceptions and what are the new window hours.
CaixaBank customers must pay cashier service commission. Special, CaixaBank charges a fee of 2 Euros for each transaction requested at the counter. to a commercial manager, provided that this transaction can be made via ATM or the Internet.
this for which operations commission 2 euros from CaixaBank for use of the teller service These are: cash withdrawals, transfers and money orders, payment of non-direct debited invoices (excluding taxes) and statement request. In its place, Cash deposits in own or third party accounts are exempt from this commission.
In addition, there are some conditions and exceptions to the commission for using the box office service in CaixaBank’s offices and branches:
- Customers over the age of 65 will not have to pay this new commission for the first 5 operations. that they performed on the bench every month when there were 4 free operations before.
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The following users should also not pay a commission of 2 euros to transact at the box office: under 18s, persons with disabilities and holders of HolaBank accounts, basic, social or integration payment accounts.
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Same way, If the transaction cannot be made from ATMs, no new CaixaBank commission will be charged.because ATMs connected to the branch are not working properly due to a technical incident.
On the other hand, it is important to note that. The transaction fee will be added to the commission for the use of the box office service. and Daily fee. Therefore, if we want to request the table of transactions at the branch without going to the ATM, we will have to pay 2 euros for the service at the window, plus an additional fee. explanation, 1 euro.
But currently this commission is not taken, The account will be charged the day after the operation.
this CaixaBank window service hours The cashier service has also been changed. From now on cashier service hours the following will be:
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Monday to Friday 08:15 – 14:30
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Thursday 16:15 – 18:30
It should be noted that during the summer months, ie from May to September, the offices will remain closed on Thursday afternoon.
Source: Informacion
James Sean is a writer for “Social Bites”. He covers a wide range of topics, bringing the latest news and developments to his readers. With a keen sense of what’s important and a passion for writing, James delivers unique and insightful articles that keep his readers informed and engaged.