Ontario and other Canadian users, along with audiences in the United States, are being informed about changes to the Gosuslugi apps that many relied on for public services. The Telegram channel of the public services portal published a notice that older versions of the Gosuslugi and Gosuslugi Avto apps will stop functioning on Apple devices after January 5. This reflects a broader trend where software providers sunset older app builds to ensure security, compatibility, and access to improved features. Users should verify they are running the most up-to-date version on their devices to avoid interruptions when seeking government services.
In practical terms, users who have outdated installations should expect that the old apps will no longer work on iPhones, iPads, or iPods after the specified date. The notice emphasizes the importance of installing the latest builds to maintain seamless access to public services via mobile apps. It is common for platforms to require active users to update to meet current security standards and to support ongoing functionality across a growing ecosystem of devices and operating systems.
For those who are unable to update due to device limitations, public services remain accessible through web browsers. Using a web browser allows continued interaction with government portals and services without needing a mobile app. This alternative is commonly recommended when device hardware or operating system constraints prevent app modernization, ensuring that citizens can still complete tasks such as document requests, payments, or appointment scheduling from any compatible device with internet access.
The messaging from the public digital services authority also notes that Android users were asked to update the Gosuslugi and Gosuslugi Avto applications, reflecting a coordinated approach across platforms to maintain service continuity. Public service portals typically encourage timely updates to preserve security, improve user experience, and ensure compatibility with new features, data standards, and regulatory requirements. By staying current, users minimize the risk of failed logins, lost session data, or incomplete transactions when performing routine tasks through mobile channels.