This consumer advocacy group, the Organization of Consumers and Users, challenged Apple over the planned obsolescence of the iPhone 6 and filed a class action that was accepted for processing. The move underscores growing concern that devices are engineered to wear out sooner, prompting users to upgrade rather than repair.
The OCU argues that the iPhone 6 was designed to reduce its usable life, nudging thousands of customers to replace batteries or continue using a device in poor condition. In their view, the top-tier expectations for the product’s longevity were not met, and this discrepancy affected the overall value and reliability of the phone for many owners.
On demand, the OCU seeks compensation ranging from 99 to 189 euros for each affected user. The payments are described as non-pecuniary damages that would be calculated as a portion of the total purchase price, with the figures reflecting between 10 percent of the battery and device cost. The estimate suggests that more than 400,000 people could be affected by the issue raised in the case.
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Madrid Commercial Court No. 10 agreed to process the class action filed by the OCU. Acceptance to proceed marks the first formal step in the judiciary process and, according to the organization, legitimizes the work performed by the OCU in this collective action that aims to defend the interests of those impacted by the alleged practices.
The filing notes that the costs of the judicial procedure will be borne by the organization, meaning affected users should not bear legal expenses even if the case is not won.
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The OCU describes the iPhone 6 obsolescence as an instance of exploitation by a powerful company and positions the organization as a defender of consumer rights. Precautions are urged to counteract practices that may shorten the lifespan of devices, regardless of the corporate influence behind them.
Those affected by the alleged obsolescence can learn and pursue remedies at no cost, since the OCU covers the legal expenses as part of its broader campaign for sustainability, fairness, and respect for consumer rights.