Resolving a Smartphone That Won’t Turn On: Practical steps and expert advice
When a smartphone fails to power up, many users can troubleshoot the issue themselves. The first step is to confirm whether the battery is fully charged. This practical recommendation comes from Vladimir Ulyanov, head of the analytical center at Zecurion, who discussed the situation on Moscow 24. He advises connecting the device to a charger and waiting a reasonable interval for the battery to take a charge.
A simple restart can also help. If the device remains off after charging, holding the power button for several seconds might trigger a reboot. This technique is a common first attempt before moving on to more involved fixes, according to Ulyanov.
If these initial approaches do not yield results, the next recommended step is to reset the phone to its factory settings. It is important to note that performing a factory reset will erase photos, videos, apps, and other data stored on the device, which is a crucial consideration for users who haven’t backed up their files.
Ulyanov further explained that factory reset procedures vary across operating systems and device models. To follow the correct method, users should consult the specific instructions for their device model online. A common example involves pressing the power button together with the volume control buttons to boot the phone into recovery mode, from which the reset can be executed.
In related commentary, Eldar Murtazin, a leading analyst at Mobile Research Group, has cautioned against drying smartphones in bags of rice. He notes that the grains can get lodged in connectors and cause lasting damage, undermining any potential recovery from moisture-related issues. This warning aligns with best practices that prioritize professional assessment or reliable online guides when attempting moisture-related troubleshooting.
Other guidance emphasizes that certain applications tend to consume more power on smartphones, which can contribute to battery drain or unexpected shutdowns. Understanding which apps are the heaviest users can help users manage power and extend the device’s usable life, especially when charging and reboot attempts are inconclusive.
Overall, the path to addressing a phone that won’t power up combines checking charge status, attempting a safe restart, and carefully considering a factory reset as a last resort—mindful of data loss and model-specific procedures. Users should reference device manuals or reputable online resources to ensure they follow the correct steps for their particular model and operating system.