Industry observers at MTS AI highlight several core application areas where generative AI is making an impact today. These include data analysis and document creation powered by language models, the integration of code validation and auto-completion systems, the development of intelligent chatbots for external engagement and for searching information within internal systems, and the crafting of targeted marketing offers.
Experts emphasize that generative AI is delivering tangible value beyond hype. To truly unleash its potential, developers and customers must collaborate to overcome common hurdles. These include readiness for transformation within society and large organizations, addressing the fragility of large language models, and managing infrastructure constraints, noted the MTS CEO Dmitry Markov. The emphasis is on practical adoption and scalable solutions that meet real business needs.
The insights were formed during the MTS AI conference held in Moscow, with a focus on the evolving role of productive artificial intelligence across industries. The conference’s business program featured two panels. The first explored how productive AI technologies could benefit society by enhancing public services, education, and social programs. The second panel examined how business processes can be reimagined with AI, highlighting workflow automation, decision support, and customer experience improvements.
During the event, graduates of the MTS AI accelerator showcased projects built on productive AI technologies. UpSkill-Hub presented AI simulators designed to help develop social skills through interactive scenarios. LangSwap.app demonstrated a video translation service with audio cloning capabilities, enabling cross-language communication. Cleverbots Studio introduced a platform for creating text and voice bots, while AutoFAQ unveiled the Xplain assistant, which interacts with enterprise documents to provide precise information on demand.
The expert jury recognized Cruderra for a platform that automates software development tasks, selecting it as the winner of the project competition. The People’s Choice Award went to Brainfeed for its service that generates graphs, tables, and calculations from business data, showcasing the practical value of AI-driven data processing and visualization for enterprises.