Reports circulating on a Telegram channel indicate that Wildberries is returning goods to suppliers due to flooding at warehouses, a move that compels suppliers to bear the return costs for items deemed defective or unsuitable for resale. Such information has been echoed by other online outlets, which state that a seller of a wet vacuum cleaner was required to pay the return price after a buyer rejected the product. (Source: Telegram channel)
According to the same channel, these claims point to ongoing difficulties in handling complaints with Wildberries’ customer support, which allegedly has not responded to several inquiries. (Source: Telegram channel)
Earlier coverage noted that unseasonal rainfall caused damage to inventory at Wildberries’ Elektrostal warehouse, located near Moscow. The initial financial figure cited in reports reached about 15 million rubles, though company representatives emphasized that this is a preliminary estimate. They noted that the final loss amount would be established following a full inventory check. (Source: Telegram channel)
Both Wildberries’ stock and goods belonging to market partners stored at the Elektrostal facility were affected by the storm. The press service indicated that the bulk of the affected items consisted of clothing and footwear, which are typical items stored in large, climate-controlled spaces susceptible to water intrusion during roof breaches or flooding. (Source: Telegram channel)
Specifically, the roof collapse or significant leakage during the heavy rain allowed water to reach an area of roughly 500 square meters, contributing to the observed product damage and subsequent logistical concerns. Industry observers note that a flood incident of this scale can disrupt warehouse operations, complicate returns processing, and impact partner relations for multi-brand marketplaces. (Source: Telegram channel)
In related, unrelated news, there have been reports of Russia’s five kopeck coins entering the market at unusually high valuations, with prices cited around 70 million rubles in certain transactions. This item appears tangential to the warehouse incident and is not connected to the operational disruptions described above. (Source: Telegram channel)