“They think you can eat as much as you want.” Why buyers complain about low-quality marshmallows Giselle marshmallow maker plans to file lawsuit over complaints of poisoning

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Confectionery factory “Sokol” (produces marshmallows under the brands “Giselle” and “Sokol”) is preparing a lawsuit due to the spread on the Internet of data on alleged poisoning of people from its products. This has been reported TASS, “Kommersant” And RBC referring to the factory’s commercial manager Mikhail Shamis.

“We are currently preparing a lawsuit to declare that the published information that has damaged the factory’s reputation is not true. We will request that a rebuttal be published.

Previously, the Mash Telegram channel claimed that dozens of people were poisoned by marshmallows and felt unwell.

“They all ate Giselle and experienced bloating, abdominal pain and diarrhea. Ingredients: same maltitol syrup and maltitol”

– says publications Puree.

According to the Telegram channel, Rospotrebnadzor conducted an on-site inspection at the Sokol factory in Dmitrov near Moscow. Following this information, X5 Group reported that the Pyaterochka and Perekrestok retail chains and the online hypermarket Vprok.ru suspended sales of marshmallows with maltitol syrup.

“At the same time, the press service [X5 Group] TASS explained that it did not have a single request regarding Giselle marshmallows on the hotline, website or other feedback channels.

Hundreds of people had previously complained about being poisoned by “Classic” marshmallows. reported Puree.

“Everyone said they experienced severe abdominal pain, diarrhea and nausea after eating the dessert,” Mash said in a statement. he said.

According to Mash, Vkusville, where the marshmallow that caused the poisoning was purchased, announced that the marshmallow was also removed from sale pending the results of unplanned studies.

“We understand that unreliable media coverage has concerned our customers, so we have decided to suspend sales of maltitol marshmallows until we receive the results of repeated investigations to remove the product from store shelves and access to online orders,” the statement said. he says. message “Tastevilla”.

Sokol awaits the results of the Rospotrebnadzor audit

The commercial director of the factory, Mikhail Shamis, did not confirm the fact of mass poisoning with Sokol products.

“We don’t know that we went to the doctor even once because of this marshmallow use. Complaints of bloating and diarrhea are yes isolated. But this mass poisoning case itself does not exist. We will file a lawsuit on this issue after the completion of Rospotrebnadzor’s investigation,” the TASS source said.

Shamis told RBC his version, which is why reports of poisoning began to spread.

“A request came from the recipient of one of the Telegram channels that he was poisoned. Telegram channels then voiced customer complaints – 31 complaints over a period of about a year, that is, all complaints for such a period of time. All these complaints largely concern violations of the standards for use of this product,” said Sokol’s commercial manager.

Shamis believes that the reason for the complaints may be due to intolerance among some consumers.

“The problem is that marshmallows are low in calories; consumers believe they can eat as much as they want and exceed the norm,” he said.

In a conversation with TASS, Shamis expressed hope that Rospotrebnadzor will complete the inspection as soon as possible and the product will appear on the shelves again.

A marshmallow won’t make you feel bad

Maltitol can cause diarrhea, abdominal pain and nausea when consumed excessively. said “Moscow 24” nutritionist Elena Solomatina.

“Maltitol, like many other sweeteners, is a polyhydric alcohol. It is poorly absorbed by our body and can cause increased osmotic pressure in the intestines, resulting in bloating. And diarrhea occurs because the body tries to get rid of it,” Solomatina explained.

The nutritionist noted that such symptoms may occur in people with individual intolerance to maltitol.

“This is not poisoning, just individual intolerance. The quantity also played a role, because a marshmallow intolerance may not manifest itself,” said the nutritionist.

People with fructose intolerance are advised to eat no more than 10 grams of maltitol per day, says the director of the Institute of Pharmacy and Medicinal Chemistry at the Russian National Research Medical University. NI Pirogov, RAS professor Vadim Negrebetsky.

“In addition to diarrhea and other symptoms of gastrointestinal upset, overconsumption of foods high in maltitol can cause allergic reactions and inhibit beneficial intestinal microflora,” says one expert. speech With Rossiyskaya Gazeta.

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