Lada dealers received a limited batch of the Lada Vesta NG, the New Generation line that automakers are rolling out to select markets. Alongside this delivery, retailers were instructed to address all observed defects with a specially issued directive. The information regarding this instruction has been reported by Lada.Online, underscoring how the manufacturer manages early-stage feedback as the model enters broader circulation.
An official information letter was circulated to dealers announcing the launch of a special information-gathering regime in parallel with the sales of Lada Vesta NG vehicles. Reports of issues found during pre-sale inspections or raised by customers must be collected by dealers and submitted to the factory with a dedicated message. This kind of procedure has appeared before, the publication notes, for instance when defects emerged in the configurations of a new variator. Such a process helps the maker track reliability signals early and keeps the supply chain aligned with quality targets. AVTOVAZ has emphasized that swift reporting allows for quicker corrective actions and clearer communication with buyers, a pattern seen in several regional markets.
In earlier practice, every Lada Vesta owner could expect the assignment of a personal manager to handle claims related to the vehicle’s quality. This approach aimed to provide a direct line of accountability and a point person for ongoing concerns, demonstrating a customer-centric stance that many manufacturers maintain as part of their post-sale service strategy. AVTOVAZ has historically used these dedicated managers to facilitate faster resolution and to gather real-world feedback that informs subsequent improvements.
The anticipation surrounding the Vesta NG centers on new features that may be unfamiliar to many buyers. Even in its base configuration, the model comes equipped with LED exterior lighting, improving daytime visibility and night-time safety. It also includes keyless entry and a push-button engine start, conveniences that are becoming standard in modern mainstream cars. These enhancements are part of a broader trend toward more integrated and user-friendly systems, which can influence both first impressions and long-term ownership satisfaction. AVTOVAZ notes that these features are part of the standard package in the new generation, reflecting improvements in usability and design thinking that aim to attract a wider audience, including customers in Canada and the United States who expect contemporary but affordable technology in their vehicles.
Photo: AVTOVAZ