Markswebb agency updated its ranking of the best mobile applications. Alfa-Bank’s program became the leader in all categories (everyday banking and digital office) at once.
Researchers from the Markswebb agency noted that the Alfa-Bank application is a leader in many solutions – sharing an account with other people, transferring a pension to a bank, installment payments for transactions and managing self-employment in the application.
In addition, analysts pointed out the ease of managing joint expenses directly in the application, where you can instantly issue a card for a relative and set limits. When the customer has the opportunity to make online purchases when handing over the plastic card.
Experts characterized the delivery of Alfa-Bank cards as the most advanced and variable, with convenient and transparent tracking and parameters.
According to researchers, Alfa-Bank’s mobile application is a leader in daily banking tasks due to fast search, easy process of connecting a card of another bank to the application and fast sending of payment receipts.
Agency representatives said that the ability to control expenses and income is the optimal solution compared to other players.
The Mobile Banking Ranking is an annual study of digital customer experience for individuals at Russian mobile banks. It enables you to assess your position in the market, get full context for your service development strategy, and see best practices for improving user experience and achieving business goals.
The Markswebb mobile banking rating has been published for 10 years and applications are evaluated using more than 900 criteria.
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Source: Gazeta
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