Hércules has issued an official update noting that physical ticket sales for the 2022-23 season were postponed to Friday, August 26, due to a logistical incident outside the organization’s control. The move came after careful evaluation of the circumstances and aims to ensure a smooth and fair distribution process for all supporters. In the same period, the club confirmed that the season ticket drive would continue with online options, while certain ticket categories would still require in-person purchases at specific times and locations.
The subscription campaign had already kicked off with its latest online sale on August 11. Among the available options, some family-oriented categories, such as the family tribune, were initially set to be available only through physical sales. For instance, the family package, priced at 100 euros, was designed to make attending matches affordable for households, though its initial availability was restricted to the in-person sales window scheduled for Tuesday, the 23rd. This approach reflected the club’s emphasis on value and visits from entire families, encouraging long-term loyalty and engagement with the team.
The in-person sale of passes was set to proceed starting Friday, subject to any further delays. The ticket office hours were planned from 9:30 to 13:30 and again from 17:00 to 20:00, with the primary sales point located in the Rico Pérez stadium foyer. This arrangement was crafted to provide a predictable and organized process for supporters who prefer to purchase tickets face to face, while also accommodating those who already rely on online channels for convenience and speed. The club’s management considered the option of extending or adjusting those hours if new obstacles emerged, ensuring fans could secure their seats without excessive wait times.
Even amid some vocal frustration from fans regarding the team’s performance in the previous season and debates surrounding the club’s leadership, the campaign succeeded in building loyalty and offering practical family-friendly options. Supporters expressed appreciation for straightforward access to tickets and the clear messaging about how to participate in the season’s matches. Although the club has not yet released comprehensive data on online ticket sales, the overall reception among attendees at various club events remained positive, with many families and long-time followers renewing their commitments and looking ahead to the season with renewed optimism. The organization continues to communicate updates as they become available, reinforcing the sense that the club values its fan base and strives to deliver a seamless ticketing experience for everyone interested in watching the games live.