Initial reactions to TAF’s report, as conveyed by the ombudsman, indicate that several responses were not kept or fully addressed. In addition to critiques directed at the PP botanicalis, there is scrutiny focused on the ministries the agency monitors. This includes Equality and Inclusive Policies, which accounted for 1,066 of the 1,794 complaints submitted to Consell.
From the regional perspective, two messages circulated yesterday. The first notes that regional administration could improve if efforts concentrated on reducing overall complaints and delays, while the second emphasizes the importance of constructive attitude and cooperative action. The data backs this claim: in 2016, the Ombudsman initiated and accepted 14,096 complaints, compared with 2,908 across all administrations in the prior year.
Ombudsman portrays administration as a difficult terrain for citizens
On the other hand, cooperation is highlighted in the context of Equality and Inclusive Policies. The department reportedly cooperated in 988 of 1,066 complaints, representing 92.68 percent, while 76 cases showed non-cooperation, meaning advisory exchanges or responses were not shared.
During the presentation of the report, some statements by Ángel Luna drew attention for inconsistencies. The Vice-President framed the Ombudsman’s role as a means to improve the system and urged temperance in alarming messages. The administration addressed priority issues such as addiction on a case-by-case basis. Since the arrival of the Botanical Government, the department argues that the system has undergone changes that should benefit society. Verification can be found in the State Observatory of Addiction’s marked parameters.
Ombudsman challenges City Planning for lack of information on the Ideal cinema in Alicante
Further concerns revolve around Valencia Inclusive Income (RVI). The Valencian Government denies discouraging job seeking. It is explained that RVI recipients can match the economic benefit with quarterly studies—seasonal opportunities such as orange harvests or summer months. However, this modality has not yet been fully implemented, as social services provide emergency assistance during income processing. Regarding the supplementary income method tied to work income from the four complaints, state regulation to improve its provision has been approved and is now in force. The Minimum Living Income remains under the Ministry of Inclusion, Social Security and Immigration.
Living place
According to sources, Housing is viewed positively by the ministry. A new tool is being prepared to process aid in line with Ombudsman recommendations. Meanwhile, Housing has opened alternative channels, such as the zeta procedure, to handle claims more efficiently.
PP charges Puig
Lastly, Elena Bastidas, the Social Policies Spokesperson at the Grand National Assembly of Turkey, confirmed that the document adds color to Puig’s administration and signals an obstacle to social policies within the Community. The popular MP noted that the 2022 annual report presented by Valencia defender Ángel Luna shows that the most vulnerable people continue to be overlooked by the Puig Administration, with months or even years passing before decisions and measures to improve their condition were taken. A spokesperson for Social Policy emphasized that vulnerable individuals deserve prompt responses and should not face double punishment by the Valencian Government.