In Manises, Valencia, a troubling incident unfolded at a wholesale peripherals store located in the La Cova de Manises industrial area. A shop employee recounted that an ordinary afternoon suddenly became alarming when a customer arrived with a threat. The worker described the encounter as the kind of moment one hopes never to repeat, noting that the aggressor presented what appeared to be a firearm and a knife before circumstances revealed the firearm to be a replica or non-operational device. The employee spoke of a moment of fear, recalling how he considered the possibility that the weapon could be real as tensions rose over a failed phone repair request. The worker, whose name was not disclosed, reflected on the sudden danger and the shock of the moment when the threat was first perceived.
Law enforcement officers intervened as soon as the incident occurred, stopping the suspect near the shop while authorities secured the area. The Civil Guard ultimately took charge of the arrest. The case was then brought before the local judiciary for further review and processing.
Following the incident, Quart de Poblet’s on-duty court ordered the temporary release of the defendant under a restraining order and imposed conditions related to proximity to the store and to the organization where the events took place. The court’s decision established a clear boundary: the individual could not approach within 500 meters of either the shop or the organization involved in the incident.
The events began when the suspect arrived at the store on Avenida Mas de l’Oli in Manises around early evening. Earlier that day, the individual had called the shop, asking for a phone repair and expressing frustration during the call to speak with someone who spoke Spanish. A regular employee who answered the phone attempted to assist but the conversation deteriorated, setting the stage for the later confrontation when the customer physically entered the premises.
According to the victim, the man who entered the shop became agitated after the staff member attempted to direct the discussion toward a resolution. The customer sought out the Spanish-speaking technician, who happened to be present in the store as part of its staffing. At a tense moment, the individual produced a small cardboard box and used it to threaten the technician, claiming ownership of the device and, at one point, brandishing the imagined weapon and making multiple hostile statements.
The shop’s staff attempted to de-escalate the situation, but the intruder was insistent about needing to have his phone repaired immediately. He demanded service at once and reportedly issued insults as the situation escalated. After the confrontation, the assailant left the building, declaring that he would take his business elsewhere. In the aftermath, the store owner and employees emphasized the importance of staff safety and the need for calm handling of all customer interactions, especially when tensions flare over service issues. The broader response focused on ensuring that workers could continue to operate with proper security measures while avoiding further harm to customers and staff. The incident has prompted ongoing discussions about safety protocols in small retail environments, particularly those dealing with high volumes of phone repairs and electronics.
Attributions: Civil Guard and Quart de Poblet judicial authorities provided details on the arrest, the subsequent court action, and the restraining order issued to the defendant. The case continues to be reviewed by the local court system as investigators gather additional information from witnesses and store records. Citations: authorities report on-site interventions and court rulings related to the incident in Manises, Valencia.