Valencia 112 Call: A Four-Year-Old Guides the Team to a Heroic Rescue

Excitement rippled through the control room as the emergency line clicked to life, a joint effort between health professionals and responders that showcased the compassion and quick thinking needed in crisis. The nurse on duty at the Emergency Information and Coordination Center in Valencia, part of the Generalitat Valenciana, heard a voice crack with fear and relief in equal measure from a four-year-old girl who had decided to call 911. The child described a mother in distress and expressed a wish to see the person who had helped her, to offer thanks and share the good news of a recovery that once seemed impossible. The moment became a vivid reminder of the human side of emergency response, as the little caller spoke with clarity about the situation, and the nurse listened with calm, professional poise for the sake of a better outcome. The call quickly rolled into action and was noted by the regional press as a touching example of effective crisis communication.