Unions have published their warning as seasonal hotels prepare for the year. Those who fail to complete the workload measurement for housekeepers risk reporting to the Labor Inspectorate, facing sanctions from 1,500 to 300,000 euros. The claim behind the warning is clear: only a small share of organizations has begun or advanced this study. The deadline is nearing, as stated by the general secretaries of the hotel federations, UGT and CCOO, Jose Garcia Relucio and Silvia Montejano on the islands.
Both note that this measurement is part of the Balearic tourism law, while the most recent sector-wide agreement required completion before April 2025. The deadline is tighter for many groups. The work must be done while the hotel remains open, with around 85% closing in early autumn. This means the measurement for the remaining group should happen in October or November this year.
The union warns that a grievance campaign could begin because only about 10% of hotels affiliated with major chains have complied or progressed. In practical terms, roughly three quarters of these organizations will need to act in the coming months, while the remaining 15% are facilities that began operating in winter and can finish the task by March 2025.
UGT and CCOO add that the issue goes beyond measuring workload. It is essential to follow the methodology agreed by unions, employers, and the Balearic Government. This is why a formal complaint is being filed with the Labor Party. The audit also covers those who take steps that would close the file prematurely.
Help from the Government
To encourage completion of these measurements, the Ministry of Labor states a decision will be signed this month. This allows businesses and unions to hire technicians to guide and support the process within the specified deadline, with a budget of about 400,000 euros.
The autonomous department emphasizes that the aim is to reopen seasonal businesses in the region as quickly as possible. As Easter approaches, staff can begin work, and with the technicians’ guidance and adherence to the industry agreement deadlines, progress can be achieved.
Mallorca Hotels Federation has organized informational sessions alongside Balearic Managers. The autonomous administration has expressed its support for these companies and called for more sessions like these.
A common point raised by the business sector is that the workload measurement method is very detailed. This helps clarify the many questions that emerged when the system was first introduced.
Prevention Delegates
It was announced that unions will organize training days for prevention delegates in hotels. Measurements will be taken across all establishments with technical assistance.
The core message from UGT and CCOO is that the threat to launch a denunciation campaign is justified. Last summer’s heavy workload highlighted a situation the industry hopes not to repeat in 2024, amid complaints about a shortage of qualified labor.
For housekeepers in particular, this group has historically shown higher rates of accidents and occupational illnesses. The priority is clear as other staff in kitchens and dining rooms are also reviewed.
Raising Beds
UGT and CCOO also warn that housekeeper workloads should focus on cleaning-related duties and the implementation of raised beds as mandated by the tourism law. This should be completed in four- and five-star establishments this year, with very few exceptions for recently renewed facilities. This initiative aims to improve the health and safety of the workers involved.