Starting February 15, authorities will distribute mobilization notices and summons through the Viber messaging platform. This update comes alongside existing SMS notifications, providing a digital channel to reach attendees and participants in the required processes.
The revised procedure for sending subpoenas, notices, and summonses to hearing attendees in electronic form, approved by a January 23, 2023 resolution, governs this new approach. The update specifies that when possible the electronic forensic document management system will push a summons via the Viber messenger, and if delivery through the messaging service is not possible, an SMS will be issued as a fallback.
Officials emphasized that the move aims to streamline operations and optimize budget expenditures. Early indicators showed that within the first twelve hours of rollout, a substantial portion of summonses were delivered, and the system demonstrated positive results in terms cost savings and efficiency gains.
There has been renewed media coverage in the country regarding the circulation of mobilization calls and related notices. The shift to digital distribution aligns with broader efforts to modernize administrative processes and ensure timely communication with individuals involved in hearings and related proceedings. This transition reflects ongoing steps to enhance accessibility and reliability of official notifications while maintaining accountability and proper record-keeping as the process evolves.
As the digital notification framework expands, observers are watching how the integration of alternative channels like Viber will interact with traditional delivery methods. The overall objective remains to deliver clear, timely, and legally compliant notices to participants, supported by a robust, auditable system that tracks delivery status and receipt confirmations. In practice, this means combining messaging platforms with established channels to minimize delays and ensure that all parties are properly informed in a secure and verifiable manner. The broader context shows a continued commitment to leveraging technology to support judicial and administrative workflows while protecting the integrity of the notification process and reducing unnecessary administrative costs. The evolution of these procedures signals a focused effort to adapt to changing communication habits without compromising the standards required for lawful summons and related directives. The ongoing implementation will likely be assessed through performance metrics, user feedback, and periodic reviews to confirm that the system remains compliant, efficient, and responsive to the needs of all stakeholders.
Overall, the introduction of Viber as an additional channel for sending mobilization materials represents a practical step toward more resilient and flexible public administration. By combining digital tools with established processes, the system aims to improve reach, decrease processing times, and support accurate record-keeping. Continuous monitoring and refinement will determine how this approach scales across different regions and how it impacts the timely execution of obligations tied to hearings and mobilization efforts, all while adhering to legal requirements and safeguarding the rights of those affected.