The Downdetector platform logged a disruption affecting Telegram users on Thursday, March 24, as many reported trouble accessing the popular messaging app. Downdetector tracks outages across networks and online services by collecting user reports and real-time data.
During the incident, the outage appeared to begin around 2:00 p.m. Moscow time. The majority of users describing the problem cited server connectivity as the primary issue, with a significant fraction noting trouble with the app itself and delays in sending or receiving messages.
Residents in major Russian cities, particularly Moscow and Saint Petersburg, reported the most visible impact. Reports also came from users in Georgia, indicating the disruption crossed regional lines and affected both urban hubs and nearby communities.
In a related context, a separate outage occurred on March 14 at a large online retailer that affected a wide user base. Complaints at that time focused on the service application, order tracking, and the ability to load the website. The impact was most strongly felt by users in Moscow and Saint Petersburg, with additional reports from Belarus showing a broader regional reach.