Social Security moves digital, simplifying access for everyone
In a world that never stops online, Social Security has taken a clear step to ease everyday life. It affirms that all transactions related to Social Security can be carried out electronically, boosting accessibility and speed for millions of people in Canada and the United States as they manage benefits, contributions, and essential records.
To address common concerns, Social Security has used social networks to clarify how and where these transactions can be completed. The message is simple: you dont need to travel to a health center, tax office, or public service desk to handle your Social Security matters. Digital channels are now the frontline for routine tasks.
Social Security responds to todays needs
With service digitization, any Social Security transaction can be resolved without a digital certificate in many cases, speeding things up for busy individuals and families. The new TGSS Import@ss platform emerges as a comprehensive solution for questions and actions related to membership, self-employment, remote work, contributions, and more, streamlining processes that used to require in-person visits.
Your Social Security: a unified portal
Beyond Import@ss, the Your Social Security portal offers a convenient path to manage retirement and benefit procedures. Access is possible with a digital certificate or cl@ve, and the portal is particularly useful for retirement, disability, maternity, and child care matters. The INSS platform also enables electronic handling of these procedures without always needing a certificate, reflecting a broader shift toward convenient, paperless administration.
Personalized help with Social Security: “We Help You”
The We Help You service supports individuals who encounter difficulty completing online tasks. It offers guidance on questions and steps and makes it possible to obtain personal attention when needed, reducing friction and building confidence in digital options.
In-person and phone support remains available
Even with a strong commitment to digital services, Social Security keeps room for those who prefer or require direct assistance. The appointment system grants access to face-to-face support at Care and Information Centers and to telephone guidance, ensuring essential help remains reachable outside online channels.
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This initiative not only answers common questions but also aligns with current trends in digital access. By simplifying procedures and offering multiple service channels, Social Security demonstrates a commitment to ease of use and efficiency in handling public services. The result is a modern institution that meets the needs of the 21st century and delivers practical, accessible solutions for all.