Artificial intelligence is reshaping elevator production and maintenance services. This transformative technology enhances efficiency, lowers costs, and elevates the experience for both users and building owners. In this context, Ascensores Serki has embraced AI as a core pillar to ensure safety in the elevator systems they install and service in the province of Alicante. The goal is to prevent malfunctions, reduce service interruptions, and minimize accidents across 2,400 elevators used by more than 60,000 people daily, thereby raising overall service quality.
The technical department is devoted to exclusivity. Serkinet365 is a remote maintenance system powered by an innovative device that continuously monitors elevator movements while presenting the most critical alerts and status information through a digital management platform.
Installation delivers real-time technical notifications to maintenance teams, enabling faster responses. It compiles historical data on equipment condition and past interventions, offers insights into material fatigue for proactive maintenance, and serves as a robust tool for ongoing monitoring of all elevator components.
Additionally, the emergency phone integrated by Ascensores Serki provides a comprehensive commercial communication system that stays connected from inside the elevators. Technicians maintain control over emergency calls, including recordings of calls and all inspections conducted on the lifting equipment, ensuring consistent service quality.
A company with values
Serki Elevators is a company that stands by its core values to move forward as a service-oriented organization. It began as a family SME, built on the leadership of its founder, and it continues to share its contributions with the wider community. From its inception, the team has embraced social responsibility through initiatives that help balance family life with commitments to social causes, neighborhood movements, and amateur sports.
Notable activities include collaboration with ONGD Toubabs Team and the Red Cross. The company supports people with strong personal values in the sports world to help them achieve their goals. Its athletic programs span women’s rugby, wheelchair basketball, paddle tennis, cycling, mountaineering, basketball, and indoor football.
Acknowledging this social engagement, a regional radio station recognized Ascensores Serki for its corporate social responsibility efforts with an award in 2023.
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Serki Elevators