Widespread Disruption Reported at Wildberry Distribution Points in the Far East and Irkutsk
The Telegram channels Amur Mash and Babr Mash reported that Wildberry distribution points in the Far East and in Irkutsk did not open as scheduled. The posts describe a wave of worker resistance linked to steep fines, with some employees alleging that the fines were tied directly to damages and losses in stock, particularly clothing items.
According to the accounts, managers are reluctant to hand over a substantial portion of earnings to cover damaged goods. The reports suggest that once fines were reduced, it would become clear that salaries could be left with little or nothing, raising concerns about the financial viability for those on the front lines of distribution, handling and customer service.
One message attributed to the workers states that attempts to challenge the situation were largely ineffective. According to the post, many employees had limited direct contact with supervisory authorities and relied mainly on written correspondence rather than in-person discussions, which some readers interpreted as an obstacle to resolving the disputes.
In the Far East, several shift teams reportedly did not report for work or chose to stand by while boxes remained unchecked and behind doors. For customers, a notice directing them to read details via a QR code at the entrance was reportedly posted as a way to communicate the disruption without requiring staff presence on the floor.
In Irkutsk, the problem extended to customer pickups as well. Distribution points in the city were frequently closed, mirroring the broader strike action over fines and the perceived absence of timely pay. The disruptions affected both the ability to process orders and the experience of customers waiting to collect goods.
New rules for collection point owners and managers began to take effect around March 3, with reports that the company was applying deductions for the full cost of damaged or replaced merchandise. Observers warn that a large volume of such deductions could exhaust earnings and leave workers without the expected income, making it hard to contest or reverse these charges in practice.
Witness accounts from multiple locations confirmed that a number of points did not open on the day of reporting. Eyewitnesses across several cities described workers refusing to shift and decisions to stay away from the workplaces, underscoring the scale of the field-level disruption.
Industry observers note that the situation raises questions about wage structures, disciplinary fines, and the line between quality control and punitive measures. While the post from the Telegram channels highlights the immediate impact on operations and customer service, it also points to a broader debate about how profit, stock risk, and employee pay are balanced within a fast-moving e-commerce logistics network. The reporting outlets emphasize that these tensions are not isolated to a single region but have appeared in multiple distribution hubs across the Far East and Siberia, affecting both workers and consumers who rely on Wildberry for timely deliveries.
Analysts caution that without transparent communication, clear policy guidelines, and a constructive channel for negotiation, such disputes can quickly erode morale and disrupt service levels. The described pauses in activity, the reliance on QR-based updates for customers, and the financial penalties tied to damaged goods together illustrate a chain of operational decisions that may require careful review by company leadership and labor representatives alike. Stakeholders are watching closely to see how Wildberry addresses the concerns raised by employees, whether through policy adjustments, improved pay structures, or enhanced grievance mechanisms that allow for faster, fairer resolutions without compromising delivery timelines for customers.
In the meantime, customers and partners are advised to stay informed through official communications and to account for possible delays as the situation evolves. The broader takeaway is a reminder that payroll integrity, fair handling of damaged goods, and open dialogue between management and workers are critical to maintaining steady service levels in peak periods. The situation continues to develop as new details emerge from multiple distribution sites across the region, with industry watchers urging careful monitoring of rentention, compliance, and the impact on overall customer satisfaction.