CaixaBank continues to grow its corporate business by centering on small and medium-sized enterprises, supported by a nationwide network of 73 offices and about 900 specialists dedicated to this segment. In the Valencian Community, the bank maintains a nine-office network across Alicante, Alcoi, Elche, Xàtiva, Castellón, Paterna, Catarroja, and Valencia to ensure local support and accessibility.
Through its Store Pymes business centers, CaixaBank offers products and services tailored to the needs of small businesses, backed by private care and specialist consulting managers. This marks the first bank network in Spain dedicated specifically to this segment, designed to deliver a focused experience for small enterprises.
With the launch of these offices, CaixaBank reinforces its proximity model, delivering services tailored to each client type. From the Store Pymes centers, the organization assists companies with an annual turnover under 2 million euros to expand their activities and manage day-to-day operations beyond purely financial tasks.
CaixaBank’s objective is to grow its customer base within this segment and deepen the connectivity of small businesses. The bank offers pre-approved lending to this customer group, totaling 1,364 million euros regionally and nationwide (431 million euros in Alicante, 163 million euros in Castellón, and 770 million euros in Valencia), alongside a broader nationwide figure of 12,000 million euros for such customers across Spain.
Within the Valencian Community, the client base comprises 54,929 small businesses—18,871 in Alicante, 6,066 in Castellón, and 29,992 in Valencia—with annual turnover under 2 million euros and a regional penetration rate of 40% (37% in Castellón, 44% in Valencia, and 35% in Alicante). Across the country, the figure reaches 467,000 small businesses with a 38% market penetration.
CaixaBank’s commitment through this service and specialized attention underscores the importance of small and micro businesses in Spain’s economy. The sector accounts for a substantial share of the business landscape, reflecting more than 44% of the overall business structure, according to data from the Ministry of Industry, Trade and Tourism.
Small business caution and expert advice
Each new office is staffed by expert managers prepared to deliver the most convenient and effective financial solutions. These include accounts, treasury services, financing, leasing, insurance, online banking, and support for internationalization, digitization, and sustainable transformation. In addition, dedicated teams focus on key sectors such as tourism and real estate, providing guidance on products and services that specifically meet the needs of those industries.
Small businesses will receive personalized attention from nearly 900 professionals specializing in this segment, working from the new Store Pymes offices. The operating hours mirror the standard CaixaBank Store model: 08:30 to 18:30, Monday to Thursday, and 08:30 to 14:30 on Fridays. About 250 managers will extend access to this bespoke service, bringing personalized support from CaixaBank retail branches close to customers. CaixaBank is positioned as a reference institution for companies.
Thanks to this specialization model, the bank has established itself as a benchmark in business consulting. In addition to the 73 Store Pymes centers serving companies with turnover under 2 million euros, CaixaBank operates a total of 146 centers dedicated to larger companies with turnover above 2 million euros. These centers employ 1,300 highly qualified professionals with a solid reputation in business consulting. Overall, CaixaBank Empresas maintains a total network of 219 specialized centers and offices across all Spanish autonomous communities, employing about 2,200 professionals focused on the field of business.
On an international level, CaixaBank supports its corporate clients with a range of operational solutions and ready access to 127 markets in different countries. The bank provides strategic guidance for overseas operations, supporting both SMEs and micro-enterprises beginning export activities, as well as larger companies and business groups facing more complex international projects. This global presence helps clients navigate cross-border opportunities and risks with expert local and regional support. [citation from CaixaBank internal data]