BBVA issued a statement thanking the security forces for their decisive role in putting out the fires that affected parts of the community. The bank highlighted the protection of human life and the preservation of the natural environment as central to its response, and it expressed solidarity with everyone impacted by the crisis. It also announced special financing options for individuals, small and medium-sized enterprises, and self-employed professionals, offered under preferential terms. Affected families and individuals will have access to loans at affordable rates, with no opening or cancellation fees, helping communities recover and rebuild with greater resilience.
BBVA’s Eastern Regional Management encouraged residents in the affected region to take advantage of these benefits at BBVA network offices located in the areas most affected, including Gandía, Dénia, Ontinyent, and Alcoy. The bank emphasized that these resources are designed to support a rapid return to normalcy and to sustain local economic activity during the recovery period.
Through a commitment to people and a focus on practical assistance, BBVA stated its intention to stand by families and small businesses during difficult times. The message underscored a steady belief in the bank’s essential role within society and within the business community, particularly when crisis conditions demand swift, responsible action to safeguard well-being and economic stability. This approach reflects the bank’s continuing mission to be a reliable partner when communities face disruption and uncertainty. (Source: BBVA press materials)
Special attention to policyholders
BBVA Allianz has set up a dedicated support channel for policyholders affected by the incidents. Affected clients can seek assistance at BBVA offices in Gandía, Dénia, Ontinyent, and Alcoy to obtain the necessary information and to initiate the funding processes. The intention is to streamline access to relief measures and ensure that policyholders receive clear guidance on available options and required steps. (Source: BBVA Allianz customer support communications)