Administrative Rationalization. Fewer Procedures
Reduce paperwork and improve file information
The plan to simplify and rationalize administrative management includes measures to ensure that citizens do not have to submit tax returns or certificates every time they apply for scholarships, subsidies, or aid. It also calls for reviewing existing administrative permits, eliminating unnecessary steps, and simplifying the rest. The goal is to streamline many forms and provide clearer updates on processing status for applicants.
However, implementing the plan requires more than a declaration of intent. Public employees must be retrained, and software systems upgraded to make the changes effective. A working methodology will be created through training activities to raise awareness among senior officials and those responsible for services, with a focus on equipping staff to take on simplification tasks.
When the government approved this plan, it did not authorize immediate implementation. A monitoring and development commission was established, representing all ministries and autonomous agencies through senior officials, to set targets and guide a gradual rollout. As electronic management expands and the tools of the institution evolve, the role of Artificial Intelligence (AI) is to ease citizen use and minimize misunderstandings in administrative procedures.
The Executive is preparing a digital platform to house procedures and information
The Economy ministry plans to roll out the initiative with the 2025 budget, allocating an initial 400,000 euros. The scope is less ambitious than Andalucía’s model and focuses on businesses while also enabling any citizen to review the steps needed to start an economic activity online.
Nevertheless, the autonomy administration is not acting alone. The Presidency and Administrations Department, led by a coalition party, approved a separate simplification and rationalization plan intended to benefit citizens and span all ministries. This plan, led by the Directorate General of Modernization and Quality of Public Services, seeks not only faster procedures but the removal of nonessential processes. Its priority areas include employment, social benefits, justice, education, and measures that spur economic activity.
Canaries look to Andalucía as a model with a broad reform agenda
Business associations in the Canaries have not yet disclosed the details of the forthcoming plan from the Economy, Industry, Trade, and Self-Employed department or how it will benefit their interactions with the administration. The Chamber of Gran Canaria, however, welcomed the initiative, viewing it as a potential turning point toward modernizing bureaucratic processes and addressing a pressing need for the archipelago’s business community: reducing administrative burdens and easing public-sector relations. The chamber notes that red tape has long been a major obstacle for local companies, and simplifying procedures could allow the business sector to operate with greater speed and efficiency.
The Gran Canaria Chamber also recalls that bureaucratic steps have represented a significant hurdle for firms, and that procedural simplification is expected to enable a more agile and efficient operating environment for the local economy.
Administrative Rationalization. Fewer Procedures
Reduce documents and improve file information
The initiative to simplify and rationalize administrative management centers on a range of measures designed to prevent citizens from submitting the same documents repeatedly. It also aims to cut through the backlog of permits and forms, and to provide clearer information on application status. The plan envisions telematic channels and online access for many interactions, so that individuals and businesses experience quicker responses and fewer trips to physical offices. It also includes a review of the documents required for common supports such as scholarships, subsidies, and aid, with a strong emphasis on reducing duplication and improving transparency in the handling of requests.
Beyond cutting paperwork, the strategy recognizes the need for a new cultural approach within the public sector. Staff will be trained to adopt streamlined workflows, and information systems will be upgraded to support faster processing and more accurate tracking. This dual approach—procedural simplification and system modernization—aims to minimize errors, speed decision-making, and improve user satisfaction. The emphasis on AI tools is to help operators guide citizens more effectively, prevent delays, and clarify the steps involved in each service request.
Implementation will be gradual and data-driven, with ongoing monitoring, performance indicators, and adjustments as electronic management expands. The objective remains to make interactions with the administration simpler, more predictable, and less burdensome for both companies and individuals. This modernization effort envisions a future where online consultations, telematic submissions, and integrated digital documents become the norm rather than the exception.