4-year-old girl calling 112 to help her mother: “I don’t know if I can open the door because I’m so short”

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excitement Mary Guinot even felt from the other side of the phone. This Nurse at the Emergency Information and Coordination Center From the Generalitat Valenciana (Cicu) he speaks with superficial emotion in one of the most impressive services he has attended, because María is a health worker. He spoke to the little 4-year-old Valencian boy who called 911 to let him know there was “something wrong” with his mother. “I want to meet the girl, kiss her and congratulate her on how successful she has been.” Account moved to Levante-EMVFrom the Iberian Press group.

For the nurse, who has been working in the Emergency Information and Coordination Center room from time to time since 2011, this medical intervention was like a “breath of fresh air”. First of all for the happy result, because 32-year-old mother recovered your attack epilepsy suffering at home and, secondly, the admirable feat of such a little girl “knowing where she lives and how to tell her mother what happened in a moment of great tension”, because this very young resident of Valencia, the necessary balance Many adults would be deprived of an extremely distressing situation similar to the one he experienced last Monday.

Guinot admits, “After all the guards who have left you with such a lousy body, after you find yourself faced with such a lovely case and such a smart and educated girl, the truth is that it makes everything worthwhile.”

“Mom is very sick please come”

The call to 112 last Monday at 9:30 pm started the Valencia emergency system. But in this case, the ad was unlike any other because the addressee was extremely young. The nurse explained to this newspaper: “The girl said her name, that she was four years old, that her mother could not speak and that there was a problem. Please leave quickly.” As soon as Maria picks up the phone knew that a SAMU had to be sent immediately to the address the little girl gave them.

She was very miserable and remained calm despite the sobs. always and I got my eyes She’s at home to help her mother, who is having an epileptic seizure.” With a few simple questions, María was able to identify what the parent’s problem was “I asked him if his mother was moving her chest up and down, if her eyes were open… and she answered me more and more calmly, because that was another purpose for her to relax a bit.”

One of Guinot’s fondest recollections of the conversation was when her friends from the ambulance or police arrived, asking the little girl if she could open the door: “I don’t know if I’ll make it because I’m too shortshe told me—María remembers it fondly—because the little girl I was afraid I wouldn’t be able to reach the button on the intercom. Although I had already told him that he didn’t have to worry about it, that a neighbor would open the door for us, all he had to do was open the upstairs door.”

And so, while Maria was talking to the little girl, the woman gradually regained consciousness and was able to provide some information that would confirm that the patient had epilepsy.

Health education to know what to do

A lot of people get very nervous Because he can’t understand that help is on the way while we are talking on the phone. Even as we keep asking questions to find out what’s going on in real time, it’s important for the community to know that a medical team is already in place going in the direction they’ve given us.”

Also, María wants to emphasize another point: “The main thing in this case is, health education this little hero. It can save lives if little ones know their home address and you have to call 911 if something happens. It’s something that needs to be taught not just at home, but in schools,” Guinot rightly says.

Some emergency specialists giving speeches at schoolsTo provide, in an impartial way, precisely the youngest some tools that allow them to respond in health emergencies. “The trick for little ones to know our phone number ‘A nose, a mouth and two eyes’ -112– is key,” he says.

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