This 2021 income campaign has already arrived in Ecuador, and many people still have questions about drafting, approving, presenting, or any other step of the process. The information below explains how the campaign works and what to expect when engaging with the tax authorities for the 2021 income year.
In general, most taxpayers rely on the draft form provided by the Tax Office to report their income. It remains important to review all data carefully to ensure accuracy. If the prior year’s statement was not saved, there is a practical way to verify the critical box number 505, which remains the most important field. Individuals can communicate with the administrations even without a DNI or an electronic certificate or PIN by using the Treasury’s video call service. This option provides a convenient bridge for obtaining assistance and confirming details directly with tax officials.
The video call service is designed to help taxpayers obtain references for managing income for 2021. It allows the user to prepare the return using the Renta WEB service and submit it online, regardless of the outcome. The service operates from 09:00 to 14:00 and again from 15:00 to 18:00. Users should access the 2021 Income Campaign section on the Treasury website, where they will find the featured transactions and the option to Get your reference number. The campaign reference is delivered by SMS to the mobile phone registered during the video call, ensuring a secure and verified communication channel. The service is available only until June 30, the last day of the Income promotion; after that date, it will no longer be valid.
Deadlines for 2021 Income campaign
The 2021 Income Campaign began on April 6 and allows online processing through the relevant portals. The online processing window typically starts on April 6 and extends through May 5, after which taxpayers can complete their submissions during the regular campaign period from June 1 to June 30 at their workplaces or via online systems. The results are posted electronically, and settlement maturities often occur with automatic payment by the scheduled date, giving taxpayers a clear timeline for when funds are expected to be released. This structure helps individuals coordinate payments and avoid late fees when possible.
For those who need assistance, the Tax Office offers appointment options for preparing the 2021 Income Statement by phone between early May and late May, or in person at a designated office later in May. This scheduling enables taxpayers to receive personalized support while ensuring that filings remain compliant with the campaign’s calendar. Preparing ahead with official resources reduces errors and speeds up the processing of returns, contributing to a smoother experience for all involved. In short, the campaign provides a predictable framework that guides taxpayers from initial preparation through to final submission and settlement.