The Steam platform still surprises with new free offerings and frequent sales, yet after years of use it often struggles to stay stable. After entering login credentials, the app may show a long loading process. Frequent crashes, freezes, and errors in the Epic Games Store should not pull players out of their games. This guide compiles practical fixes to address launcher problems quickly.
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How to Fix Epic Games Store Freezes and Crashes
First, determine if the issue is on the surface. Start with simple checks before diving deeper:
- Restart the application;
- Run the launcher as an administrator;
- Update the graphics driver;
- Reinstall the Epic Games Store;
- Check server availability.
To close the program completely, inspect the processes in the Task Manager. Open it with the keyboard shortcut Ctrl+Shift+Esc. If any process lingers in the background, end the task and relaunch the launcher.
There are several ways to update a graphics driver: use a free driver updater or download the latest version from the manufacturer’s site. For Nvidia cards, GeForce Experience is convenient. If the update runs into problems, look for the previous version online. A corrupted or faulty install can cause driver issues.
Sometimes the launcher fails due to server glitches. A quick check is available in the Epic Games section of their site to confirm service status.
Reinstall D3DCOMPILER_43.dll
Difficulty here may relate to DirectX components. Removing D3DCOMPILER_43.dll from the system folder and reinstalling DirectX can help. Here are the steps:
- Open a folder, explorer, or press Win+E;
- Enter the path in the address bar C:WindowsSysWOW64 (adjust the drive letter if Windows sits elsewhere);
- Search for D3DCOMPILER_43 and delete the file;
- Reinstall DirectX;
- Restart the computer and try launching the Epic Games launcher again.
Disable full screen optimization
Crashes can stem from compatibility settings. Turning off Full Screen Optimization may help. Follow these steps:
- Right-click the launcher shortcut and choose Properties;
- Open the Compatibility tab;
- Uncheck Turn off full screen optimization;
- Apply changes and close the window.
Delete the Epic Games Store web cache
Deleting the launcher cache is often the fastest fix. Cache corruption can occur and the system may not repair it automatically. Clearing it will not delete games, as the cache stores data used to speed up launching and operation. Use these steps to remove the Epic Games Launcher web cache:
- Open Run by pressing Win+R;
- Type %localappdata% and press Enter;
- Find the EpicGamesLauncher folder and remove it;
- Restart the computer. The folder will be recreated when the launcher starts again.
At this point, these methods cover the most common Epic Games launcher issues. If other problems appear, feel free to share details in the comments and a quick response will be provided to help readers in a timely manner.
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