Losing access to the Vision Pro headset password creates real trouble for users because there is no independent reset option. Bloomberg reported on this security quirk surrounding the mixed reality headset.
When a user enters an incorrect password multiple times, the Vision Pro will power down. If the passcode cannot be recalled after the cooldown period, the device must be sent back to Apple for a reset. A reset can erase user data and revert all settings, heightening the impact of a forgotten password.
Bloomberg described password issues as highly frustrating for users. The publication labeled this particular security behavior as an “oddity” that is not seen in other Apple devices. In most ecosystems, users can reset passwords across iPhone, iPad, and other Apple hardware. Bloomberg also suggested that Apple might revisit this policy in the future.
Reports indicate that a feature within Vision Pro’s security settings surprised both users and Apple Store staff. A user shared comments from a support representative on an Apple forum, noting a surge in requests from disappointed customers since the product’s launch.
The user recounted that the Apple support team was taken aback by the situation and apologized for not being better prepared. This reaction underscores a broader concern about how security measures are communicated and managed in the early days of a new product release.
There have been warnings about scammers targeting Vision Pro owners. Potential attackers may exploit password-related vulnerabilities or reset procedures to gain access, making vigilance essential for owners across the United States and Canada.
Overall, the Vision Pro password safeguard illustrates a tension between strong security and user convenience. While the system prevents unauthorized access, it also increases the risk of data loss for legitimate users who forget their credentials. Apple’s ongoing responses to these concerns will influence user trust and adoption as the product matures.