Today, businesses across Canada and the United States rely on dependable telecommunications to stay competitive. Orange positions itself as a trusted partner for small and medium-sized enterprises, delivering robust connectivity and advanced technology to keep operations running smoothly. The network backbone combines fiber, 4G, and 5G to ensure fast, reliable links wherever a business operates, helping teams stay productive and connected at all times.
Efficient and professional management
Orange provides a switchboard service tailored for small and medium-sized enterprises, giving them access to the same level of service and perks enjoyed by larger firms. This solution enables streamlined, professional communication management within the organization, establishing clear connections between internal lines and overseeing both inbound and outbound calls. The Orange switchboard maintains up-to-date communications while preserving maximum connectivity across all channels.
The Switchboard service boosts productivity and guarantees no calls are missed, all through a single landline. It eliminates installation and maintenance costs while delivering ongoing updates, and it enhances the company image with features such as a welcome message, on-hold music, call forwarding, and extensions, among other capabilities.
Switchboard Functions
Orange customizes offerings to match business needs by integrating landline, mobile, fiber, and cloud PBX. With only a mobile device and a landline, companies can deploy a switchboard that elevates image and efficiency. The Orange switchboard supports up to 50 landline numbers, a professional welcome message and on-hold music to improve service quality, and call queues for up to 25 calls. It also includes voicemail, call waiting, call capture and parking, group pickup, auto attendants, customizable menus, and a switchboard that scales with the required fixed and mobile endpoints, along with access to Webex.
Webex, a leading platform for messaging, meetings, and video conferencing, is integrated to simplify collaboration within the same service and support ecosystem. The interface remains intuitive and straightforward, encouraging user participation and teamwork. It delivers high-quality video conferencing for clear communication regardless of location, with capabilities to share screens during meetings, present documents, and even record sessions. Real-time annotation of shared documents, multi-device access, calendar integrations, and strong security measures create a safe, seamless collaboration environment.
With the Webex App, users can place calls from any country as if they were in the home country, avoiding roaming fees. The app runs on tablets or PCs without needing a smartphone, and the landline can be displayed even when calls originate from a different device. Orange Switchboard thus enables small and medium-sized businesses to access enterprise-grade communication services with the ease and flexibility typically reserved for larger organizations.