From September 1, Russian subscribers will gain the ability to switch mobile operators without losing their existing phone numbers, with the process enabled through an online system that uses an electronic signature. This capability is based on government rules for the provision of telephone services that were approved by the Russian government. The change offers consumers a straightforward, paperless path to keep their numbers while choosing a different service provider.
Subscribers will also have the option to set the exact date and time when the new telecom operator begins delivering services. This scheduling feature makes it possible to coordinate a smooth transition and ensures service continuity without unexpected gaps in coverage.
In late December, Deputy Prime Minister Dmitry Chernyshenko emphasized that mobile operators will not be permitted to raise prices without regard to inflation. He noted that the Federal Antimonopoly Service will monitor tariffs to ensure they remain reasonable for consumers and market conduct remains fair. The focus is on protecting customers while maintaining healthy competition among operators.
There have been warnings about increased telephone fraud, with scammers posing as mobile operators requesting SIM card renewal. Reports indicate a noticeable rise in such deceptive calls, highlighting the importance of verifying the authenticity of any requests and contacting official customer service channels directly when in doubt. Consumers are advised to remain vigilant and to report suspicious activity promptly to their operator or relevant authorities.
Overall, Russians should expect not only enhanced portability of mobile numbers but also more transparent pricing practices and stronger consumer safeguards. The new framework aims to empower users to manage their telecom experiences confidently while ensuring fair competition in the market and reducing the incidence of fraud and misrepresentation.