Xiaomi smart devices in Russia and Belarus have resumed normal operation following a major disruption to the Mi Home service, according to reports from the Durov Code portal. The incident disrupted the remote configuration and control of Xiaomi smart technology, leaving many devices in a manual-only state for a period of time.
The outage center appeared to be concentrated around the night of October 4 into October 5, with a wide range of devices affected. Vacuum cleaners, smart light bulbs, water heaters, and various other Xiaomi electronics could not be controlled remotely, forcing users to rely on manual operation until the service could be restored. The disruption impacted users across multiple cities, including Moscow, St. Petersburg, Ufa, Perm, Minsk, Lugansk, and several other locations in the region.
According to the Durov Code portal, Mi Home service restoration began around midday on October 5. Reports from users indicate that by about 11:00 Moscow time the malfunction had been resolved, and Xiaomi smart devices started to respond again as expected. At the time of reporting, Xiaomi had not issued an official statement detailing the causes of the incident.
Earlier coverage noted that during repair or service operations there is potential for exposure of photos and login information from smartphones. Such concerns have prompted calls for greater transparency and stronger safeguards around the repair processes for connected devices.
The episode highlights the ongoing importance of reliable cloud services for smart home ecosystems and the potential for temporary, city-wide, or cross-border outages to interrupt the convenience and automation users associate with modern devices. It also underscores how dependent households have become on continuous connectivity to manage lighting, climate control, cleaning, and other smart functions through centralized apps like Mi Home. While the exact root cause remains under investigation, the event serves as a reminder that even tightly integrated technology networks can experience interruptions that ripple across many users and regions.
In the aftermath, users are encouraged to monitor official updates from Mi Home and local service notices for any additional guidance. As smart home ecosystems continue to expand, providers face growing pressure to ensure robust redundancy, rapid incident response, and clear communication to minimize downtime and maintain user trust. This incident, though challenging, also offers an opportunity for manufacturers to reinforce security practices and improve resilience against similar outages in the future.