Megafon expands its services with professional device cleaning
In September, Megafon introduced a service that provides professional cleaning for premium smartphones and other high-demand gadgets. The offering is designed to help owners extend device life, keep equipment looking new, and preserve performance. It is aimed at users who treat their devices as essential tools and want reliable maintenance that goes beyond everyday care.
The pilot program began in Moscow and St. Petersburg in September, with initial expansion into Yekaterinburg and surrounding regions. Plans are in place to roll out the service to additional areas soon, as demand proves its value for gadget owners across the country. The approach positions Megafon to support a growing interest in influencer-grade hygiene for personal tech and professional tools alike, including options for headphones and other portable equipment.
The service covers comprehensive device cleaning from top to bottom. It starts with removing surface grime and extends to cleaning speakers and connectors. The process includes a guided demonstration under a microscope to show cleanliness results, followed by precise mechanical cleaning, antibacterial treatment using specialized tools, and a final pass through an ultraviolet sterilization chamber to ensure thorough sanitation. The emphasis is on careful workmanship and transparent results, so users can see the improvements firsthand. A marked attribution to the company notes the advanced methods involved in delivering this level of care.
Results from the pilot were strong: service requests increased by 63 percent over four months, underscoring the relevance of such offerings for modern gadget owners. While smartphones are the primary focus, the service is also suitable for headphones and other portable devices, expanding the scope of care for a wide range of personal tech. This broader applicability aligns with evolving consumer expectations in markets across North America and beyond.
Smartphone lifespans have grown in recent years, with many devices lasting about five years. This trend makes regular maintenance more important than ever. The service notes that protecting the device’s visual aesthetics goes hand in hand with preserving technical performance. For instance, when speakers become clogged, sound quality can suffer, affecting the user experience. Keeping internal components clean helps maintain overall performance and prolongs the usable life of devices, which matters to gadget owners who rely on reliable, high-quality sound and connectivity.
A consumer case in Russia highlighted the stakes for device reliability when a defective iPhone led to a settlement of more than 250 thousand rubles in court. The outcome underscores the importance of trustworthy device care and quality assurance, reinforcing why a dedicated cleaning service can be a valuable addition for users who depend on their tech every day. This example is cited to illustrate how device issues can have real financial and functional consequences, reinforcing the appeal of proactive maintenance and professional cleaning services.