The ability to delete an online profile on the Russian state portal Gosuslugi has resurfaced. This update was reported by DEA News. The option to remove an account is accessible both through the mobile app and via the Gosuslugi website.
Earlier on March 31, observers noted that the feature to erase an account in both the Gosuslugi mobile app and the web version appeared to be unavailable within the Government Services section.
Subsequently, authorities indicated that the decision to disable this function stemmed from a rise in cases of unauthorized access to user accounts on the portal, followed by intruders deleting those accounts. Officials also explained that Gosuslugi users could still delete their account by visiting a discreet service point, such as a multifunctional center (MFC). On April 1, Maksut Shadayev, the head of Russia’s Ministry of Digital Development, clarified that the most recent changes to the Government Services interface were not connected to rumors about mobilization in the country.
On April 10, Andrey Kartapolov, chairman of the State Duma Defense Committee, announced that amendments had been approved for a second reading of a bill aimed at establishing a unified register of individuals eligible for military service. The proposal envisions that citizens who are responsible for military service would be able to receive electronic summons through Government Services or MFC facilities. This development underscores ongoing efforts to modernize administrative processes while addressing security and accountability concerns.
The evolving posture of Gosuslugi reflects a broader regional emphasis on safeguarding personal data within public digital platforms. By offering alternative pathways for account management and by coordinating with military and civil service structures, authorities aim to balance accessibility with protective measures. Observers are watching closely to see how these changes affect user experience, data security, and the speed with which official communications and required notifications can be delivered to residents across the country. In the broader context, the interplay between digital government initiatives and security protocols remains a focal point for policymakers, technologists, and the public alike. The sequence of updates demonstrates a willingness to refine online services while transparently acknowledging legitimate security concerns, rather than compromising on accountability or user safety. As the situation develops, users and officials alike will likely assess the practical implications of account management options, the availability of e-summons, and the reliability of the public portals that underpin essential civic functions. This ongoing dialogue between innovation and protection signals a mature approach to digital governance that seeks to serve citizens efficiently while preserving trust in national information systems. (Source: DEA News, official government releases)