Some Google Drive cloud storage users have reported that files saved within the last six months disappeared. This issue has been noted by observers and discussed on Google’s support forums, with corroborating posts from multiple users worldwide.
According to affected Google Drive accounts, the missing items were either created or modified after May 2023, and some users observed a rollback of their folder structure within Drive. In certain cases, files saved after August were entirely removed, leaving gaps in the organization and access to important documents.
Google has acknowledged the problem and confirmed that an investigation is underway. In the interim, the company has advised affected users not tomake changes to their Google Drive content until a resolution is identified, to avoid potentially complicating recovery efforts. Among posts in the support community, at least several dozen users have described similar experiences, suggesting the issue has reached a notable group of users, though the total scope remains unclear.
The exact causes and overall extent of the issue remain undisclosed. One user who reached out for help reported that no one else had access to their files or account, yet multiple recovery attempts failed to restore the lost items. It is not yet known whether Google will be able to recover the documents or restore the original folder structure for all affected users.
Meanwhile, other technology concerns have appeared in related discussions, including reports about mobile platforms and device compatibility, highlighting the broader context of data reliability across cloud services and connected devices. Users are encouraged to stay informed through official Google updates and to implement prudent data management practices to minimize potential loss, such as maintaining local backups and regularly exporting important material to alternate storage solutions as a precaution during service incidents.