Assessment of Remote Access Tools for Distributed Teams in North America and Beyond

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PRO32 experts conducted a market study on remote access software used by geographically distributed organizations and by companies embracing remote and hybrid work models. The research found that many Russian TeamViewer alternatives fail to meet strong security standards.

The departure of the TeamViewer developer from Russia pushed businesses to explore other options, which in turn increased the availability of programs offering similar features. Today, roughly ten solutions exist in the native software registry to support remote access. Additionally, foreign tools such as AnyDesk and Remote Desktop Protocol can be deployed via VPN connections for secure access.

As part of the study, the most widely adopted independent software options were evaluated. The experts reviewed more than 50 criteria across areas including operating system support, customization capabilities, management features, and security controls. The analysis identified security and cross-platform versatility as the most vulnerable aspects among TeamViewer equivalents.

Security gaps were evident in more than half of the evaluated solutions, with 55% lacking role-based access control, a key feature for mitigating unauthorized access to sensitive information. Another critical security capability is monitoring unexpected changes in user locations, a function currently available in only 22% of the products assessed.

One-third (33%) of the products analyzed show operating-system selectivity, offering compatibility primarily with Windows and Linux while excluding other platforms.

Earlier reports noted that the Russian sector faced threats from mining-related viruses, underscoring the importance of robust security across remote access tools.

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