The M.Video-Eldorado chain of electronics stores began to open service zones on the territory of its retail outlets, where assistance is provided to buyers of equipment from any store. In this respect reports Kommersant publication (Kommersant) with reference to retailer data.
The new service centers were named “M.Service”. The retailer currently operates in Moscow and St. He opened six regions in St. Petersburg. It hopes to expand the pilot project to 30 service centers in various cities in Russia by mid-year. Additionally, M.Video-Eldorado wants to increase its vehicle fleet for field experts from the current 200 vehicles to 500 by the end of 2025.
The retailer explained that M.Service points were created with the desire to meet the service needs of equipment users of brands that do not have authorized service centers in Russia.
Experts interviewed by Kommersant believe that the launch of universal service centers is an image project for M.Video-Eldorado. At the same time, they do not rule out the possibility that the company can also take its place in the field of equipment repair due to its strong position in the retail market.
Previously in Russia dead Increased sales of physical copies of Windows and Office 365.