Immediately after the start of sales of the Samsung Galaxy S24 series, many users began to complain about various problems with the functioning of the screen of their smartphone. In this respect reports The ZDNET post cites reviews from people on the Reddit forum.
There are hundreds of complaints on Reddit. Users report that their phone screens have a grainy texture or display thin horizontal stripes. Defects are especially noticeable on a dark or gray background, as well as with low backlight brightness. According to users, this problem was not experienced in previous generation Samsung flagships with lower screen resolution.
At least one Reddit user visited a Samsung store and found the same issue with smartphones on display. Based on the information received, it was assumed that the malfunction was widespread.
Some users reported that they contacted Samsung service centers in hopes of getting the issue resolved. However, they did not repair smartphones there, they only replaced them with new ones. ZDNET writes that this behavior of the company points to the hardware nature of the malfunction, meaning that it is unlikely to be fixed by updating the software.
Previous experts in the name Seven signs you need to buy a new phone.