Losing the password that locks the Vision Pro mixed reality headset desktop will be a serious problem for the user as it cannot be reset independently. In this respect reports Bloomberg agency.
If the customer enters the wrong password many times, the headset will turn off. If the user does not remember their passcode after the waiting period, they will need to send the device back to Apple for a reset. Worse, changing the password will delete user data and reset all settings.
“A password issue can be extremely frustrating,” Bloomberg writes.
The publication described this feature of the new product as an “oddity” not found in other Apple devices. Typically, the company allows users to reset their passwords on iPhone, iPad, Apple and more. Bloomberg does not rule out that the company will reconsider its position on this situation later.
It is reported that a feature in the Vision Pro security settings surprised not only users but also Apple Store employees. One of the users spoke to a support employee of a company and quoted his words on the Apple forum – it turned out that since the release of Vision Pro the company has received a lot of requests from angry users.
“He said Apple support was caught off guard by this situation and apologized for not being better prepared,” the user wrote.
Russians before warned About scammers using Apple Vision Pro.