There can be various reasons that led you to us, and the appropriate approach is needed for each individual case
You have certainly used one of our guides before; however, they were not applicable to the real world because of the rapid changes on websites and the amount of time needed to write an article, which is the very thing that we need to know. You are most likely one of those people who work on the mentioned platforms and want to tell something about the situation while it is still actual. Or you’ve been searching for the information on the issue but could not find anything useful elsewhere.
In all of the above situations, your request will definitely end up in the email box of our employee.
If you’re reporting an error
Mark the page where the mistake is made and pinpoint the exact nature of the mistake in that line as per your understanding. The ideal thing would be to give the correct information there because that is what we need. References to the documentation available on the platform would be perfect for our purposes and that would solve the problem for us. We will definitely annotate the page where we have been informed of the changes.
If you have a topic in mind
Tell us what you were looking for, and tell us what results came up from your research, as well as the few pages which nearly satisfied you, but failed in delivering the right information. It is always more important than people think because it tells you where your problem lies instead of leaving you guessing what “more information on X” means. There is no specific period of time we can guarantee you because we are a small team of people going through an incredibly long list of queries, but detailed ones are often preferred over others. We find it more useful to answer a query that is unanswerable somewhere else than to rewrite information that is already there, like our own platform’s official FAQ.
If you’re reaching out for another reason
Our general remarks will be considered as well, even if these comprise only two sentences. If you are writing to us for re-publishing our content elsewhere, kindly inform us, and we shall respond with more details. If you are planning on sponsoring us, offering us paid links, or writing a guest post by us, which will have backlinks, we shall not consider your offer.
How to actually reach us
Make sure that your message includes the following information: Your Name Your Email Address The Subject Line Your Message That is all we will require from you to get started. We will not require anything else from you.
In case you fail to get a reply from our side immediately, please do not take it as an offense because most often this implies that we are taking some time to make sure that our response is based on your homework.